Terms of Service

Last updated: October 5, 2026

Welcome to Americanflat. This website is operated by Americanflat LLC (“Americanflat,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, store, and related content, features, tools, products, and services (collectively, the “Services”). By accessing or using the Services, or by placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

These Terms reference and incorporate our other policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy. Please review those policies, as they form part of your agreement with us.

1. Eligibility

You must be at least 18 years of age, or have the consent and supervision of a parent or legal guardian, to use the Services or place an order. By using the Services, you represent and warrant that you meet this requirement and that the information you provide is accurate and complete.

2. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

•      Use the Services in any way that violates any applicable federal, state, local, or international law or regulation;

•      Attempt to gain unauthorized access to, interfere with, or disrupt the Services, our servers, or any connected systems or networks;

•      Use any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission;

•      Introduce any viruses, malware, or other harmful material; or

•      Use the Services to transmit unlawful, infringing, or fraudulent content, or to impersonate any person or entity.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including if we believe that your conduct violates these Terms or applicable law, or is harmful to our interests or those of another user or third party.

3. Products and Pricing

We make every effort to display our products and their colors, dimensions, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual colors or finishes, and slight variations may occur.

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. In the event a product is listed at an incorrect price or with incorrect information due to a typographical or other error, we reserve the right to cancel or refuse any order placed for that product, including after an order has been submitted or confirmed.

4. Orders and Payment

When you place an order, you are making an offer to purchase the products in your cart subject to these Terms. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity. An order confirmation does not constitute our acceptance of your order; acceptance occurs when we ship the product to you.

You agree to provide current, complete, and accurate purchase and account information for all purchases. Payment must be received by us before an order is processed. Payments are handled securely through trusted third-party payment processors.

5. Shipping, Returns, and Refunds

Shipping timelines, costs, and destinations are described in our Shipping Policy. Returns, refunds, exchanges, cancellations, and claims for damaged or lost items are governed by our Return & Refund Policy. By placing an order, you agree to the terms set out in those policies.

6. Intellectual Property

All content on the Services, including artwork, designs, images, text, graphics, logos, product names, and the compilation thereof, is the property of Americanflat or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any content without our prior written permission. Nothing in these Terms grants you any license or right to use the Americanflat name, trademarks, or content except as expressly permitted herein. This section does not apply to Customer Print Content (Section 7A), which remains yours.

7. Reviews and Public Content

This section applies to content you choose to post publicly through the Services, such as product reviews, ratings, comments, and photos submitted with a review (“Public Content”). It does not apply to images you upload for printing or framing, which are covered by Section 7A.

By submitting Public Content, you grant Americanflat a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, display, and distribute that content in connection with the Services and our business, including on our website, in marketing, and on social media. You represent that you own or have the necessary rights to the content you submit, that anyone identifiable in it has agreed to its use, and that it does not violate the rights of any third party or any applicable law. We may remove any Public Content at our discretion.

7A. Customer Images and Custom Printing

Scope and ownership. This section applies to photographs, artwork, designs, text, and other materials you upload or provide for personalized printing or framing (“Customer Print Content”). You and the applicable rights holders keep ownership of that content. Customer Print Content is not Public Content and is excluded from Sections 6 and 7. If those sections conflict with this section, this section controls for Customer Print Content.

Your rights and permissions. By submitting Customer Print Content, you represent and warrant that:

•      You own the content or have the rights, licenses, and legal authority needed to upload it and authorize its reproduction, printing, framing, and delivery.

•      You have any consent required by law from identifiable people shown in the content, including a parent or legal guardian’s permission where required.

•      Your submission, our processing of it, and your intended use of the finished product do not infringe anyone’s copyright, trademark, privacy, publicity, or other rights, or violate applicable law.

Being shown in an image, having a digital file, or buying a photograph does not necessarily give you permission to reproduce it. We may ask for reasonable evidence of your rights before proceeding with an order.

Prohibited content. You must not submit or request printing of content that:

•      Depicts, promotes, or facilitates child sexual abuse or exploitation, including sexualized depictions of minors, whether real, altered, or artificially generated.

•      Contains pornography, sexually explicit material, or unlawful obscenity.

•      Contains intimate or sexual imagery created or shared without the depicted person’s consent, including manipulated or artificially generated imagery.

•      Contains unlawful threats, targeted harassment, defamatory material, or material promoting hatred or violence against individuals or groups.

•      Infringes intellectual property rights, unlawfully discloses private or confidential information, or otherwise violates applicable law.

These restrictions apply to photographs, illustrations, text, digitally altered images, and artificially generated content.

How we use your images. You grant Americanflat and its printing, technology, and fulfillment providers a non-exclusive, royalty-free license to receive, store, transmit, reproduce, and process Customer Print Content only as reasonably necessary to:

•      prepare previews and apply the adjustments you select;

•      fulfill and deliver your order and provide customer support;

•      address suspected misuse; and

•      comply with legal obligations.

We do not use Customer Print Content in advertising, marketing, public galleries, or to train artificial intelligence models, and we do not allow our providers to, unless you give separate express permission. If you would like to share a photo of your finished product, you can post it as a review, which is covered by Section 7. How long we keep uploaded files is described in our Privacy Policy.

Review and refusal. We and our production providers may review Customer Print Content, request more information, pause production or shipment, refuse particular content, or cancel an affected order when we reasonably believe it violates these Terms, infringes another person’s rights, or cannot lawfully or appropriately be fulfilled. We may restrict or end access for serious or repeated violations.

Except as required by applicable law, we do not undertake to screen every submission or guarantee that all prohibited content will be detected. An upload confirmation, preview, payment, or order confirmation does not mean we have reviewed the content or verified your rights. Any review we perform does not relieve you of your responsibilities under these Terms.

If we refuse an order before production begins, we will refund payments for the refused items and any services not performed. Other cancellations and refunds are governed by our Return & Refund Policy and applicable law. Nothing in this section limits your mandatory consumer rights.

Legal compliance and reports. Where required or permitted by law, we may preserve relevant content and records, restrict access, and disclose information to competent authorities, including the National Center for Missing & Exploited Children where applicable. Deletion requests remain subject to applicable preservation duties. Rights holders and others affected may report concerns to help@americanflat.com with enough information to identify the content or order. Please do not email suspected child sexual abuse material.

8. Third-Party Links and Services

The Services may contain links to third-party websites or services, including payment processors, that are not owned or controlled by Americanflat. We are not responsible for the content, policies, or practices of any third-party sites or services. Your use of those sites and services is at your own risk and subject to their respective terms and policies.

9. Disclaimer of Warranties

The Services and all products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Americanflat disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability

To the fullest extent permitted by law, Americanflat and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of, or inability to use, the Services or any products purchased through them. In no event shall our total liability for any claim arising out of or relating to the Services or these Terms exceed the amount you paid to us for the product(s) giving rise to the claim. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Americanflat and its officers, directors, employees, agents, and printing and fulfillment providers from third-party claims, liabilities, damages, and reasonable costs and expenses, including reasonable attorneys’ fees, to the extent arising from:

•      your breach of these Terms, including your representations about Public Content or Customer Print Content;

•      your submission of content that infringes a third party’s rights or violates applicable law; or

•      our processing, printing, framing, or delivery of your content in line with your instructions and these Terms, where the claim results from your lack of necessary rights or permissions.

This obligation does not apply to the extent a claim results from the negligence, willful misconduct, unauthorized use of content, or violation of law by the party seeking indemnification. We will give you reasonably prompt notice of a claim and a reasonable opportunity to take part in its defense. You may not settle a claim in a way that imposes an obligation or admission on an indemnified party without that party’s written consent, which will not be unreasonably withheld.

12. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. You agree that any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in New York, New York, and you consent to the personal jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Terms on this website and update the “Last updated” date above. Your continued use of the Services after the revised Terms take effect constitutes your acceptance of the changes.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us by email at help@americanflat.com, or by mail at Americanflat LLC, 82 Nassau Street, New York, NY 10038, United States.