Digital Frame - Help Center
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Online User Guide
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How to Set-up Digital Frame
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How to Add & Share Photos
Digital Picture Frame FAQs
How do I set up my digital frame?
1. Install Frameo App from App Store or Google Play
2. Unbox your digital frame
3. Plug the power adapter into the socket and then into the frame
4. Power on the device - software update may be required at this time
5. Choose language setting
6. Connect to Wi-fi
7. Ensure date, time, and other settings are accurate
8. Name your frame
9. Connect app with frame - you will receive your "Add Friend" code on your device
10. Set-up is complete! Share code with family and friends to let them send pictures and videos straight to your digital frame.
How do I share photos and videos?
To send photos to your frame, you'll need the free Frameo app, available for iOS and Android. Install it on your phone or tablet to start sharing photos right away.
Are there any additional costs or fees?
No, the app is free to download and install. An email or Google account is required to create account set-up.
Which apps and sources can I use to add photos?
In order to add photos or videos, you will need the Frameo app. It is free to install, and requires an email or Google account. Family and friends can share directly to your frame with the Frameo app on their devices.
Can my frame play videos?
Yes, the digital frame has integrated speakers built-in for video and audio playback.
Can multiple people add photos?
Yes, anyone with the Frameo app can add photos or videos, they will simply need to link their account with your frame first.
What orientations can the digital frame be displayed?
Your frame is designed to be displayed in both horizontal or vertical orientations.
Can I hang this on the wall?
Yes, your digital frame includes wall mounting hardware, and can be hung on the wall vertically or horizontally. Additionally, a cord concealer is also included - installation instructions are included in the Getting Started guide.
Digital Picture Frame Guide
View or download the PDF document below.
Frameo App Installation